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Job Opportunities

If you are interested in playing a role in helping lighting designers and operators create memorable experiences with ground-breaking control solutions, check out some of the awesome opportunities we have to join our company below.

Current Job Oportunities
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IT Support Technician

Job Code: B262103
Location: Dienze, Belgium
Classification: Full-time
Reports to: IT Manager

Position Overview

We’re seeking a customer-focused IT Support Technician to serve as the primary point of contact for technical support across our European and UK operations. This role combines technical expertise with exceptional service delivery, providing both onsite and remote assistance to ensure seamless technology experiences for our users.

As the foundation of our IT service delivery in Europe, you’ll manage the complete ticket lifecycle, coordinate with global IT teams, and build strong relationships with end users through professional, empathetic support. This position offers the opportunity to develop expertise in enterprise IT operations while growing toward service desk leadership responsibilities.

What You’ll Do:

Own the Service Desk Experience

  • Serve as first point of contact for all technology support requests across European and UK sites, managing the complete helpdesk ticket queue with timely resolution and clear communication
  • Provide onsite deskside support and remote assistance, maintaining a professional and helpful approach while documenting tickets per established procedures
  • Proactively identify support patterns and escalate situations that may cause resolution delays

Deliver Technical Support

  • Support users on all IT department technologies including desktop applications, productivity suites, and business systems
  • Manage user accounts and access across enterprise platforms (directory services, database systems, warehouse management, ERP systems)
  • Maintain IT equipment inventory through asset tagging, document system configurations, and coordinate equipment logistics with vendors

Enable Network & Infrastructure Operations

  • Support network operations (LAN management and troubleshooting) and IP-based phone systems
  • Participate in patch management, system security activities, and data backup/recovery procedures
  • Exercise sound judgment when making changes to critical business systems

Collaborate Globally

  • Work with IT team members across sites to resolve complex issues and share knowledge
  • Coordinate with external vendors on problem resolution, maintaining detailed contact logs
  • Provide end-user training on productivity tools and operating systems as needed
  • Adhere to software licensing guidelines and security best practices

What We’re Looking For

Essential Experience

  • Previous experience in a formal service desk or helpdesk environment where ticket quality, response times, and customer satisfaction were measured and mattered
  • Windows enterprise environment experience – you’ve worked with Active Directory, managed user accounts at scale, and understand how directory services support business operations
  • Multi-site or distributed support experience – you’ve provided remote support and understand the communication skills needed when you can’t just walk to someone’s desk
  • Enterprise application support background – you’ve supported users of business-critical systems (ERP, CRM, warehouse management, or similar) and understand how system downtime impacts operations

Technical Foundation

  • Comfortable troubleshooting across the stack: from “my mouse isn’t working” to “I can’t access the shared drive” to “the application is running slow”
  • You understand networking well enough to know when a problem is local vs. network vs. application-related
  • Familiarity with IP phone systems and can help users with moves, adds, and changes
  • Experience training end users on technology – you can meet people where they are technically

Who You Are

  • Service-minded: You genuinely enjoy helping people solve problems. Your former colleagues would describe you as patient, approachable, and someone who makes technical issues feel less stressful
  • Communicator: You can translate tech-speak into plain language and keep people informed without making them feel talked down to
  • Organized under pressure: When 10 tickets come in before lunch, you can triage, prioritize, and keep everyone updated on status
  • Self-aware about your limits: You know when to escalate and aren’t afraid to ask for help – because getting the user a solution matters more than ego
  • Curious and improvement-oriented: You notice patterns, suggest process improvements, and want to make the service desk better, not just answer tickets

Education

  • Associate degree in Computer Information Technology, Information Systems Management, or equivalent work experience
  • Relevant certifications (CompTIA A+, Network+, Microsoft certifications) are a plus

Language Requirements

  • Professional proficiency in English (required)
  • Dutch or French language skills are advantageous

Why This Role Matters

As our primary IT support resource in Belgium, you’ll be the face of IT to our European and UK teams. Your responsiveness, technical expertise, and service-oriented approach directly impact the productivity and satisfaction of users across multiple sites. You’ll work with modern technologies in a global manufacturing environment, gaining exposure to enterprise systems and building skills that support advancement into service desk management and IT leadership roles.

We value people who take pride in providing exceptional service, approach challenges with curiosity and creativity, and want to grow their careers in IT operations.

Business Development Manager – Flanders (Chauvet)

Job Code: BE261002

JOBOMSCHRIJVING 

Sales wizard wanted! Wij zijn op zoek naar de BDM/Business Development Manager/Verkoper van onze dromen. Doorkruis heel Vlaanderen om onze producten van hun beste kant te laten zien en zo de verkoop te boosten. Je blinkt vooral uit in goede gesprekken met de klant, en weet als geen ander wat ze nodig hebben. Je onderhandelingsvaardigheden worden enkel overtroffen door je grote droom om al je klanten gelukkig te maken. 

VERANTWOORDELIJKHEDEN 

Altijd paraat! Jij bent het voornaamste contact van een hoop klanten (vooral theaters, productiebedrijven en verhuurbedrijven), en bent op zoek naar een duurzame relatie, niet gewoon een nacht vol passie 

Overal waar je kijkt zie je een opportuniteit en je bent altijd op zoek naar nieuwe klanten 

Je doorkruist zonder probleem heel Vlaanderen om zowel oude connecties als nieuwe leads systematisch te bezoeken 

Beter een goede klant dan een verre vriend. Nog beter is het als goede klanten vrienden zijn en met al hun vragen bij jou terecht kunnen natuurlijk! 

Meten is weten, dus het is voor jou geen enkel probleem om de verkoop te analyseren, nieuwe strategieën te bedenken en er samen met het team alles aan te doen om dingen te verbeteren 

Soms een meeting en een rapport dat ook ja. Op de maandelijkse Salesmeeting op ons kantoor ben jij altijd van de partij, want daar kan je vol trots je verkooprapport aan Steven en het salesteam voorstellen (kleur, grafieken en spreadsheets aangemoedigd!) 

Marketing en Sales zijn goede buddies. Zo zal je regelmatig input kunnen geven bij promo’s, productlanceringen en andere marketinginitiatieven. Ook een trip naar beurzen in Europa zit er af en toe wel in, voor een gesprek met klanten en een lokale specialiteit 

Altijd blijven leren! Onze sector evolueert elke dag, en jij bent altijd mee natuurlijk. Als een echte trendspotter leer je bij over de job en de producten via trainingen, vakbladen en misschien wat surfen op social media… 

PROFIEL 

Goed bezig! Je hebt al ervaring als BDM in onze sector of ervaring met technische producten. 

Je hebt een fluwelen tong, verkoopt zelfs ijskasten aan Inuit en de klant komt altijd eerst voor jou 

Er zit geen IK in TEAM. Toegegeven, dat werkt beter in het Engels, maar jij bent een echte teamspeler dus voor jou is dit geen nieuws. Communicatie met het team is essentieel, maar gelukkig is dat voor jou geen probleem 

Je bent redelijk thuis in MS Office, CRM software, PDF, NMBS en andere afkortingen. Maar vooral in MS Office, CRM software dus 

Je spreekt en schrijft goed Nederlands, but also English et du français aussi zijn geen probleem 

OVER ONS 

Chauvet is een leider in entertainmentverlichting. Essentieel en altijd aanwezig, van festivals en TV shows tot club installaties en trouwfeesten. Als fabrikant blijven we altijd innoveren en bieden we no-nonsense advies, service en ondersteuning. Onder Chauvet vallen negen topmerken: CHAUVET Professional, CHAUVET DJ, ILUMINARC, TRUSST, ChamSys, Kino Flo en LynTec, Juice Goose en LiteGear. Deze worden via een netwerk van professionele dealers en distributeurs over heel de wereld verdeeld. 

Daar zijn 3 principes essentieel: Value, Innovation and Performance. Iedereen is VIP. We zijn een sterk groeiend en super internationaal team uit Miami, Las Vegas, Mexico, Singapore, het Verenigd Koninkrijk, België, Frankrijk en Duitsland, verenigd door passie voor verlichting.

HOE SOLLICITEREN? 

Interesse? Stuur je motivatie en CV naar [email protected] of bel +32 9 388 93 97

Apply Now

Business Development Manager – Netherlands (Chauvet)

Job Code: BE261001

Chauvet is een toonaangevend bedrijf in de markt voor entertainmentverlichting. Als fabrikant blijven we onze producten continu verder innoveren en ontwikkelen. Het design, de flexibele toepassing ervan en een uitgebreid productgamma staan hierbij voorop. Onder Chauvet vallen vijf merken: CHAUVET Professional, CHAUVET DJ, ILUMINARC, TRUSST en ChamSys. Deze worden via een wereldwijd netwerk van professionele dealers en distributeurs verdeeld. Hierbij zijn we steeds onze kernprincipes indachtig: Value, Innovation and Performance (VIP).

De gedeelde passie voor verlichting verbindt onze medewerkers in Zuid-Florida, Las Vegas, Mexico, Verenigd Koninkrijk, België, Frankrijk en Duitsland. Voor al deze medewerkers geldt dat zij streven naar een echt tevreden klant. No-nonsense advies, service en ondersteuning zijn hierbij cruciaal.

Jobomschrijving:

Om ons team in Nederland te versterken zijn wij op zoek naar een gekwalificeerde BDM. Het primaire doel van deze functie is de groei van de verkoop van Chauvet®-producten te ontwikkelen en ondersteunen binnen Nederland. De focus ligt hierbij op verhuur- en productiebedrijven. Uw taak bestaat erin aan de behoeften en verzoeken van de klant te voldoen, tijdig op hun vragen te reageren en ernaar te streven een positieve klantenervaring te bieden. U beschikt over uitstekende communicatie – en onderhandelingsvaardigheden en stelt de klant voorop.

Verantwoordelijkheden:

  • Beheren van een klantenportefeuille (voornamelijk verhuur- en productiebedrijven) met oog op lange termijn succes
  • Actief op zoek gaan naar nieuwe verkoopopportuniteiten 
  • Positieve klantenrelaties ontwikkelen en fungeren als aanspreekpunt om in hun individuele behoeften te voorzien
  • Communiceren met dealers en lichtontwerpers om hen te trainen, demo producten voorstellen
  • Bekijken en analyseren van de verkoopcijfers van uw toegewezen accounts, gebieden voor verbetering identificeren en nieuwe strategieën uitdenken om de verkoopcijfers te optimaliseren 
  • Verkooprapporten opmaken voor uw toegewezen accounts om deze te presenteren aan de Sales Manager. De administratieve taken uitvoeren, zoals ingave informatie in spreadsheets, om tot deze rapportage te komen
  • Assisteren bij promo’s, productlanceringen en andere marketinginitiatieven. Reizen naar beurzen voor persoonlijke ontmoetingen met klanten en dealers. (overnachting mogelijk vereist)
  • Product -en jobkennis steeds bijschaven door deel te nemen aan opleidingsmogelijkheden; lezen van professionele publicaties; zelfstudie en interne trainingen

Profiel:

    • Bewezen werkervaring als Accountmanager/BDM binnen de sector (broadcast & rental ervaring is een pluspunt)
    • Praktische ervaring in verkoop en het vermogen hebben om een uitstekende klantervaring te bieden
    • Sterke mondelinge en schriftelijke communicatieve vaardigheden
    • Teamplayer
    • Degelijke kennis met MS Office en CRM-software
  • Grondige kennis van NL, goede kennis ENG 

Hoe solliciteren:

Gelieve uw motivatiebrief en CV te sturen naar:

Apply Now

ChamSys Technical Support

Job Code: CS260002

Who we are:

Our products are in use across all form s of entertainment from the largest of world tours to the sm allest of nightclubs. W e build products which inspire creativity and enable lighting designers to create the shows you will have seen at festivals, concerts & on TV . We produce market leading lighting control hardware and software  solutions and develop lighting networking hardware for perm anent and temporary applications. We are a friendly group of around 50 team members based here in Southampton and part of a wider group which em ploys over 35 0 people with offices in Nottingham , Miami, California, Mexico, Paris, and Belgium . We work closely together to em brace challenges and seek ways to innovate and enhance our products for the ever-evolving entertainment industry.

About the Role:

We are seeking a Technical Support Role to continue growth of our Custom er Support team, the role is focused on custom er support of the complete range of ChamSys products, including Lighting Controllers, MediaServers and Network interfaces. Based in our Southampton offices, the role is a varied role with no two days the same!

Main Responsibilities:

  • Providing First Line Custom er support via phone/e-m ail for Cham Sys customers around the world.
  • Creating and Testing Head files (Lighting Fixture Files).
  • Testing and Investigating Custom er support requests and escalating to our in house Engineering team where required.

Want to know m ore about the role? Drop our Customer Service Manager an e-mail [[email protected]], you will be reporting to him , and he will be able to answer any questions about the role.

So, what we are looking for:

W e are not going to do the cringey job ad thing and tell you what kind of person you should be. You should be yourself. But, if you’re the kind of person who is self-motivated, enjoys variety in their work and has a passion for developing software you’re probably the kind of person we are searching for.

Essential Skills:

  • Excellent com m unication, technical & problem -solving skills.
  • Proficient with Microsoft Office applications.
  • Ability to work collaboratively in a high pressure, deadline driven environm ent.
  • Organised and able to prioritise workload and work to deadlines.
  • Good organizational skills and detail-oriented mind-set
  • Flexible ‘can-do-will-do’ attitude

Desirable Experience:

  • Working knowledge of Cham Sys products, MagicQ and QuickQ software.
  • Knowledge of Entertainm ent Lighting System s and Protocols such as DMX-5 12, Art-Net and sACN.
  • UK Driving license.
  • Multi-lingual is desirable, but not at all essential.

What we offer:

We also offer a 35 -hour work week (9 :30 am to 5 :30 pm Monday to Friday) with an hour for lunch and although we hope you never need it, we also include BUPA company healthcare. On top of this, we also offer a com pany pension. Plus, free tea and coffee and regular Curries!

How to apply:

Applications (including a covering letter) should be sent to jobs@ chamsys.co.uk

Closing date: 29th May 20 26

Business Analyst – NetSuite (Chauvet)

Job Code –CE262001

Position Summary

The Business Analyst – NetSuite (Mid-Level) is responsible for supporting, configuring, and continuously improving NetSuite ERP, HubSpot CRM and related enterprise business systems across the Chauvet Lighting global organization. This role partners closely with business stakeholders and IT teams to translate business needs into functional system solutions, ensuring systems are optimized for efficiency, scalability, and data integrity.

The Business Analyst serves as a key liaison between business users and technical teams, supporting day-to-day operations, enhancements, reporting, and project initiatives related to ERP, WMS, CRM, and integrated platforms.

Duties and Responsibilities

  • Support a portfolio of enterprise business applications with a primary focus on NetSuite ERP, advising on system configuration, role-based security, workflows, forms, and records to optimize business processes.
  • Produce, document, and maintain business and functional requirements, process flows, and system configuration documentation.
  • Partner with business users to analyze current-state processes and design future-state solutions aligned with best practices.
  • Configure and maintain NetSuite features including but not limited to financials, order-to-cash, procure-to-pay, inventory, reporting, and saved searches.
  • Participate in system enhancements, upgrades, and integrations, including requirements definition, solution validation, testing, and deployment support.
  • Design, test, and maintain reports, dashboards, KPIs, and saved searches to support operational and executive decision-making.
  • Perform and support user acceptance testing (UAT) by developing test scripts, coordinating testing activities, and validating results.
  • Provide post-implementation support, issue triage, root-cause analysis, and resolution in collaboration with IT and external partners.
  • Develop and maintain system documentation including configuration guides, operating procedures, training materials, and release notes.
  • Deliver formal and informal end-user training and knowledge transfer.
  • Support enterprise-wide initiatives such as ERP optimization, WMS integration, CRM alignment, data governance, and acquisition integrations.
  • Assist in defining and tracking system usage metrics and performance indicators.
  • Act as a representative of the business on cross-functional and enterprise technology initiatives.
  • Perform other related duties as assigned.

Competencies

  • Customer Focus – Builds strong relationships and delivers solutions aligned with business needs.
  • Business Process Analysis – Understands end-to-end processes and identifies opportunities for optimization.
  • Manages Complexity – Effectively analyzes complex, cross-functional requirements.
  • Decision Quality – Makes sound, timely recommendations based on data and business impact.
  • Collaborates – Works effectively with business stakeholders, IT teams, and external partners.
  • Communicates Effectively – Clearly translates technical concepts into business-friendly language.
  • Accountability – Takes ownership of deliverables and follows through on commitments.
  • Continuous Improvement Mindset – Proactively seeks system and process enhancements.

Requirements

  • Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field, or equivalent practical experience.
  • 3–6 years of experience in a Business Analyst or Systems Analyst role supporting ERP platforms.
  • Hands-on experience with NetSuite ERP including configuration, reporting, and user support.
  • Strong experience gathering requirements and producing functional documentation.
  • Experience supporting ERP modules such as Financials, Inventory, Order Management, and Purchasing.
  • Experience supporting HubSpot CRM, including configuration of objects, pipelines, workflows, and reporting across Sales, Marketing, and Customer Service.
  • Familiarity with HubSpot–NetSuite integrations, CRM data governance, user enablement, and ongoing optimization in a multi-entity environment.
  • Familiarity with system testing methodologies and UAT coordination.
  • Excellent analytical, troubleshooting, and problem-solving skills.
  • Ability to communicate effectively with both technical and non-technical stakeholders.

Desirable Skills

  • NetSuite certifications (Administrator, SuiteFoundation, or equivalent).
  • Experience with Warehouse Management Systems (WMS); Körber experience a plus.
  • Exposure to HubSpot CRM, Business Intelligence tools, and Data Warehouses.
  • Understanding of integrations, APIs, and data flows between enterprise systems.
  • Experience with public cloud platforms (AWS).
  • Experience supporting multi-entity or global ERP environments.
  • Experience with acquisition integration and system consolidation initiatives.
  • Project management experience in system implementation or optimization initiatives.

Apply Now

Regional Marketing Specialist – UK (Chauvet)

Job Code – CE262002

ROLE OVERVIEW 

As a Regional Marketing Specialist, you are responsible for marketing execution within your region. Working closely with the International Marketing Manager, you act as a bridge between Brand (global pull) and Sales (regional push) ensuring that campaigns, launch plans, and activations are relevant and effective in the local market. 

This role is highly collaborative and execution focused, with a strong emphasis on partner enablement. You work closely with key accounts and dealers to enhance brand visibility to activate campaigns and support solution storytelling through their channels. In parallel, the role places strong emphasis on sales enablement, equipping sales teams and partners with clear, localized tools that help them effectively present, sell, and activate our solutions. 

As a key regional point of contact, you collaborate with Sales, Brand, and RevOps teams to ensure consistent and timely regional marketing delivery that supports partner engagement and commercial objectives.

KEY RESPONSIBILITIES

  1. Localise Global Strategy & Assets
    Support the adaption of global campaigns, toolkits, and messaging to your region, ensuring cultural relevance and alignment with business priorities.
  2. Support Partner Enablement and Regional Commercial Marketing
    Work closely with Sales, Brand, and RevOps to enable key partners and accounts with localised tools, campaigns, and activations that enhance brand visibility and solutions storytelling through their channels, while supporting product launches and solution focused marketing initiatives that contribute to lead generation and partner engagement.
  3. Lead Regional Projects
    Own planning and execution of regional activities aligned with the annual marketing plan for your region, supporting campaigns, content, events, PR, and partner initiatives while ensuring timelines and deliverables are met.
  4. Deliver Market Intelligence & Reporting
    Collect and share monthly insights related to partner engagement, competition, market trends and regional performance to inform global marketing teams and support continuous improvements.

MAIN DUTIES & RESPONSIBILITIES

  1. Regional Execution & Market Ownership Plan and execute regional marketing activities aligned with global marketing Rocks (pillars) and vertical priorities. Maintain and update a shared regional calendar for events, launches, and key opportunities.Localise global campaigns, toolkits, decks, and assets to fit local customer behaviour, and cultural nuances. Ensure all executions align with global brand guidelines.
  2. Partner & Sales Enablement – Collaborate with the International Marketing Manager, Sales and RevOps to identify the Top strategic partners for regional growth. Co-create localised sales and partner enablement tools including sell-in decks, solution presentations, product one-pagers, campaign toolkits and customer-facing materials. Build relationships with key accounts, dealers, rental/production partners, and key creators to support co-marketing, sales enablement, and partner-driven brand visibility initiatives. Identify and communicate regional market needs, seasonal buying cycles, and partner and sales feedback, including opportunities to improve sales tools, messaging clarity, and partner-led visibility across digital, physical, and event-based channels.
  3. Product Launch Localisation – Support product launches by adapting global messaging, assets, and timelines to regional needs. Help capture local content such as partner quotes, testimonials, and BTS materials for broader marketing use. Fuel select key A-level launch activations with regional activations, partner events, influencer/creator support, PR, or targeted campaigns as needed. Adapt lower tier launches using standardised global frameworks, that the team helps create and maintain.
  4. Event & Trade Show Support – Serve as a regional advisor to the assigned Channel Relationship Manager for A- and B tier events, ensuring strong commercial alignment and proper brand execution. Support the execution of Sales-driven lower-tier events with localised templates, messaging, and coordination assistance. Help Sales Managers define lower-tier event objectives, KPIs, and post-event reporting – without being responsible for physical setups/logistics. Attend regional events to support marketing objectives on a select basis.
  5. PR, Media, & Content Support – Maintain and update a list of relevant regional press and media contacts. Provide story opportunities and leads to HQ PR and Content teams. Coordinate regional case-studies, BTS content, and localised storytelling initiatives in support of key launches and regional marketing efforts. Assist with the coordination and placement of PR print/digital advertisements aligned with campaign goals.
  6. Reporting & Market Intelligence – Prepare monthly regional snapshots on partner engagement, and tools. Provide quarterly growth reports aligned to Planned → Activated → Finalised initiatives. Mainly “core” brands in focus. Track regional competitor activity, market shifts, and vertical trends and share observations with the marketing team. Cross-functional Collaboration. Collaborating with Marketing leads to support aligned regional execution. Communicate proactively through project management tools, team meetings, and structured updates. Share execution feedback and regional learnings to help improve future launch plans, tools, or campaigns.

WHAT SUCCESS LOOKS LIKE

  • The region shows measurable improvements in partner engagement, lead generation, and vertical growth.
  • Sales teams and key partners actively use localised sales and marketing tools to present and promote our brand and solutions consistently and effectively to customers across partner channels.
  • Regional execution is consistent and aligned with global strategy, strengthening overall brand perception.
  • Reporting is accurate, timely, and helps guide future strategy.
  • Collaboration across teams is effective and constructive.

KEY SKILLS & COMPETENCIES

  • Strong understanding of integrated marketing, commercial channel/partner marketing, or B2B2C environments.
  • Proven ability to translate global strategy into market-relevant action.
  • Strong project management skills – comfortable owning timelines and deliverables.
  • Excellent communication skills in English.
  • Ability to gather insights, evaluate opportunities, and maintain brand consistency.
  • Comfortable collaborating cross-functionally and managing multiple priorities.

QUALIFICATIONS

  • A bachelor’s degree in business administration or marketing, or equivalent work experience.
  • 3-6 years of B2B2C marketing, channel marketing, or international marketing experience.
  • Experience in entertainment lighting, AV, pro audio, or adjacent industries preferred.
  • Strong analytical, reporting, presentation, interpersonal, and organizational skills.
  • Proficiency with Office 365, Asana, Canva, and analytics platforms is a plus.
  • Ability to travel (up to 4-8%) for partner meetings, regional/international visits, and key events.

WHAT WE OFFER

  • Competitive salary based on experience
  • Opportunity to grow across an international marketing organization
  • Hands-on experience across campaigns, launches, and regional events
  • Impactful responsibility and ownership within your region
  • Benefits and perks based on regional employment policy
  • Collaborative and supportive team environment

ABOUT US

Chauvet is a leader in entertainment lighting. Essential and always present, from festivals and TV shows to club installations and weddings. As a manufacturer, we constantly innovate and offer no-nonsense advice, service, and support. Chauvet encompasses seven top brands: CHAUVET Professional, CHAUVET DJ, ChamSys, Kino Flo and LynTec, Juice Goose, and LiteGear. These are distributed worldwide through a network of professional dealers and distributors.

Three principles are essential: Value, Innovation, and Performance. Everyone is a VIP. We are a rapidly growing and highly international team from Miami, Las Vegas, Mexico, Singapore, the United Kingdom, Belgium, France, Germany and Spain, united by a passion for lighting.

CONTACT US

Interested? Send you motivation and CV to [email protected]

Apply Now