Warranty Registration

Warranty valid only in the 48 contiguous United States of America.   

For products purchased outside the continental (48 States and DC) United States of America: Please consult your local CHAUVET® distributor as warranty policies vary from country to country.

CHAUVET® provides a 24-month limited warranty on all DMX products, a 12-month limited warranty on Special Effect fixtures and controllers, a 3-month limited warranty on items with an "NV" prefix. Your warranty period begins from your date of purchase.

For more information please Download the Warranty Card

Unauthorized Dealer Warranty Information:

Purchase of CHAUVET® products from an unauthorized reseller excludes you from CHAUVET® warranty, service or support.

Unfortunately, CHAUVET® products are sometimes sold by companies that are NOT authorized to do so. CHAUVET® products sold by unauthorized dealers sometimes are refurbished, damaged or defective, stolen goods or even counterfeit! Repairs made by an unauthorized dealer may not meet CHAUVET® standards due to the use of inappropriate parts or repair by untrained personnel.    Due to the nature of the goods sold by unauthorized dealers and their business practices, products sold by unauthorized dealers are not entitled to CHAUVET® warranty coverage. We are using our best efforts (including this warning) to prohibit these companies from taking advantage of consumers, but these practices still exist. We urge you to use diligence when selecting a dealer to make your purchase.

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Mailing Address

CHAUVET® Lighting
ATTN: Service Department
3000 N. 29th Court
Hollywood, FL 33020

When packaging your product for repair, please include the following:

• Return authorization number (RA#) provided by CHAUVET®
• Return address
• Daytime telephone number
• Proof of purchase (e.g., receipt)
• Description of problem

Or fill out the Online Warranty Form below: